Gravity Forms Twilio Addon

Transform the way your WordPress site communicates with users through the Gravity Forms Twilio Addon, brought to you by 8Muses. This powerful integration connects Gravity Forms with Twilio, the world’s leading cloud communication platform, to send instant SMS notifications directly from your website. Whether you want to alert your team, confirm an order, send a security code, or thank a new customer it all happens automatically the moment a form is submitted.

Installing the Twilio Addon

• Install and activate the Gravity Forms Twilio Addon from your WordPress dashboard.

• Enter your Twilio Account SID, Auth Token and Phone Number in the settings panel.

• Choose the forms you want to connect with Twilio.

• Configure custom message templates using form fields and merge tags.

• Test the setup and start sending live SMS notifications instantly.

How It Works

The Twilio Addon integrates seamlessly with Gravity Forms’ built in feed system. Each form submission can trigger an automated SMS to one or more recipients either the site admin, the form submitter, or any phone number you specify.

• A customer fills out a booking form they instantly receive a confirmation text.

• Your team gets an alert about a new inquiry.

• A client submits a support form they receive an automated ticket number via SMS.

Advanced Customization Options

• Dynamic Messaging: Personalize each SMS using user submitted data.

• Conditional Logic: Send messages only when specific conditions are met.

• Multiple Feeds per Form: Create different SMS rules for the same form.

• Global & Local Support: Works with international numbers through Twilio’s worldwide coverage.

• Delivery Tracking: Monitor message delivery status for peace of mind.

Use Cases

• eCommerce Stores: Send instant order confirmations, delivery updates, and payment alerts.

• Appointment Based Businesses: Send reminders and confirmations automatically.

• Membership Sites: Notify users of approvals, renewals, or new content access.

• Educational Platforms: Share course enrollments, deadlines, or updates via SMS.

• Support Systems: Send ticket confirmations and resolution updates to clients.

• Marketing Campaigns: Use personalized text messages for promotions or special offers.

Smart Notification Control

• Send different messages based on form input like user type or location.

• Trigger alerts only during specific hours or days.

• Customize sender and recipient details for professional communication.

• Use conditional logic to fine tune message delivery.

Security and Reliability

Because the add on uses the official Twilio API, every message is transmitted through secure HTTPS channels.
Your data and your users’ stays fully protected.

• Twilio’s trusted infrastructure ensures global reliability and message delivery.

• SSL secure connections keep credentials and message data private.

• Error handling and logging help you monitor communication performance.

Technical Details

• Plugin Type: Gravity Forms Addon

• Integration: Twilio API

• Data Format: JSON and form data compatible

• Security: HTTPS encryption

• Compatibility: Works with the latest Gravity Forms & WordPress versions

• Requirements:

  • WordPress 5.8 or newer

  • PHP 7.4+

  • Active Twilio account with verified phone number

• License: Premium 8Muses product with support & updates

• Price: Only $8